Return/Refund Policy

Return and Refund Policy

 

Thank you for shopping at BeatBoxer. We appreciate your trust in our products and services. Please read this policy carefully to understand our return and refund practices.

Returns

  1. 30-Day Return Policy:

    • We offer a 7-day return policy from the date of purchase. If 7 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
  2. Eligibility:

    • To be eligible for a return, your item must be unused, in the same condition as received, and in the original packaging.
  3. Non-Returnable Items:

    • Certain items are non-returnable, including perishable goods, personalized items, and gift cards.

Refunds

  1. Refund Process:

    • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  2. Approved Refunds:

    • If your return is approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within a specified number of days.
  3. Late or Missing Refunds:

    • If you haven’t received a refund yet, please check your bank account or contact your credit card company. It may take some time before your refund is officially posted.

Exchanges

  1. Defective or Damaged Items:

    • We will replace items if they are defective or damaged upon receipt. If you need to exchange it for the same item, please contact us within 7 days of receiving the product.
  2. Incorrect Items:

    • If you receive an incorrect item, please contact us immediately, and we will arrange for the correct item to be shipped to you.

Return Shipping

  1. Shipping Costs:

    • Customers are responsible for return shipping costs unless the return is due to our error or a defective/damaged item.
  2. Return Instructions:

    • To initiate a return, please contact our customer support team at beatboxer.info@gmail.com for detailed instructions.

Contact Us

If you have any questions or concerns about our return and refund policy, please contact us at beatboxer.info@gmail.com.

By making a purchase on our website, you agree to and accept the terms outlined in this Return and Refund Policy. This policy may be updated periodically, and any changes will be effective immediately upon posting on our website. Please review this policy regularly for updates.